Refund Policy of IPTV Smartersmaxpro

At IPTV Smartersmaxpro, we want you to be satisfied with your purchase. However, if for any reason you are not satisfied with your purchase, we offer you the opportunity for a refund according to the terms of this policy.

1. Refund Requests

• Refunds can only be requested for products returned within 14 days of the purchase date.
• Please ensure that the product is in its original condition and unused when requesting a refund.

2. Refund Exceptions

Certain products and services are excluded from refunds, including but not limited to:

• Digital content such as software that has already been downloaded or activated.
• Services that have already been fully rendered.

3. Refund Process

To request a refund, please contact our customer service at support@smartersmaxpro.com. Provide your order number and the reason for your refund request. Upon receiving your request, we will review it and inform you of the status within 5 business days.

4. Refund Period

• Once your refund request is approved, the refund will be processed to the original payment method within 7 to 10 business days.

5. Shipping Costs

The costs for returning products submitted for a refund are your responsibility unless the product is damaged or defective.

6. Changes to the Refund Policy

We reserve the right to change this refund policy at any time. Changes will be posted on this page, and the date of the last change will be indicated at the end of the policy.

7. Contact

If you have any questions about this refund policy, please contact us at:

• Email: support@smartersmaxpro.com

Last updated: 22/06/2025